IS SHIPPING FREE?Yes. Free on every order, with no minimum and no added fees, to all 50 states, Washington D.C. and U.S. territories.
HOW LONG DOES DELIVERY TAKE?10 to 17 business days in total: 3 to 5 to process and 7 to 12 in transit.
HOW DO I FIND MY SIZE?Measure your foot from the heel to the longest toe and compare it with the size chart on this page. Every size on this site is U.S. women's. If you are between sizes, go up.
WHAT IF IT DOES NOT FIT?We exchange it. You have 30 days from delivery and we pay the return shipping.
HOW DO I CARE FOR THEM?Store your pair dry and out of direct sun. Wipe leather and suede with a soft, slightly damp cloth and let it air dry away from heat. Fleece and faux fur linings should be spot cleaned only.
HOW DO I GET IN TOUCH?Email support@laurenshoes.com, Monday to Friday, 9:00 AM to 6:00 PM Central Time. We answer every message within 1 business day.